VODATECH BILISIM PROJE DANISMANLIK SAN. VE DIS TIC. A.S.

Turkey

Service Provider

As being Turkey’s first outsource call center company, with it’s 700 employees and 700 seat capacity at two locations (Istanbul (Atasehir, Umraniye and Gunesli), Gebze/Kocaeli and Yalova), VODATECH has been providing a “Customer Interaction Platform” for Telemarketing, Customer Support, Data Quality and Technical Support (Helpdesk) to companies both local and abroad who are the leading brands in their markets, since 1998. VODATECH’s approach to “call center” is not a one sided communication, it is a solution which the interaction with company’s end users and business partners is managed.VODATECH’s call centers located in different locations running on multi-site structure, are designed to supply corporate clients “uptime, continuity, security and flexibility”. It’s software based infrastructure manages SMS, e-mail, fax, and web chat traffic as easy as telephone traffic. Company have ISO9001 Quality Management System and ISO27001 Information Security Management System certificates.