SALISBURY GROUP

Salisbury Group is one of the UK’s leading providers of commercial facilities management solutions. With a truly customer-focussed approach, Salisbury is trusted to deliver flexible, worry-free facilities management services that meet a varying array of operational and commercial needs. Salisbury Group currently manages more than 320 business premises and over 11 million sq ft across the UK. Management Approach We employ highly experienced managers with Facilities Management, technical and soft service skills throughout our business and these managers sit at the forefront of our service. Our service delivery is fully integrated in a one team approach and not contained within silos. Service Delivery Value for money within Facilities Management is crucial and to deliver this we will up skill and cross skill our people so that your FM team will deliver enhanced service to you in the most efficient manner possible, with no diminution of service. We will also deploy specialist staff where required to ensure that we do deliver all services in a compliant manner at all times. Contract Support We operate a 24/7 in house Customer Service Help Desk that is linked to our CAFM (Computer Aided Facilities Management) and auditing systems. We will work with you to design contract support regimes that include service delivery auditing and reporting.