Customer service management - Import export

We believe in providing top-notch outsourcing worldwide. No wonder why we house exceptional technology and management. This is the reason why our clients get back to us with a satisfied and grateful behavior. At Eurocom CX, you will get high-level offshore outsourcing services while going easy on your budget and a minute time zone difference. With the huge cultural relationship between Albania and Europe, we are at the advantage of having no complicated processes, spontaneous availability of resources, and wage arbitrage.

Supply chain logistics is a fundamental part of industrial logistics. The control and management of different processes is vital for companies aiming to maximise productivity and efficiency, whilst simultaneously reducing costs. Based on years of experience, we have proven expertise when it comes to managing inbound logistics in multiple industry sectors. By optimising inbound logistics we operate ‘just in time’ services, enabling customers to manage the supply chain in one or more factories or distribution centres, often served by suppliers located in a 48-72 hour delivery area.

Discover our comprehensive suite of bespoke IT solutions, each uniquely tailored to align with your specific business requirements. From custom-configured IT Service Management systems and precisely managed Hardware Asset strategies to advanced, personalized Cybersecurity Asset Management, we ensure every aspect of your IT infrastructure is optimized for your unique operational landscape.

Managed Services are part of our agile solutions in Cloud Computing to improve your experience in the Microsoft Azure cloud. In this way, we will help your IT teams to get the most out of the latest DevOps methodologies in all phases of your project in the cloud while enhancing innovation. What do our managed services include? -Monitoring -Control -Support -Response -Advice

Throughout Europe, from Europe to Russia, from China to Europe, Russia and the CIS countries Thanks to decades of experience, highly qualified personnel and a developed network of partners, we guarantee the favorable combination of price, route and delivery time. Our specialists will analyze your application, select the favorable cargo delivery scheme, determine the timing and methods of delivery, insure your cargo, draw up documents and determine customs codes as well as give an opinion on rates, arrange security and storage. The working conditions on the European market are governed by the following documents: - Dutch Association for Transport and Logistics terms (Nederlands Expeditievoorwaarden - Fenex), unless otherwise specified; - National Transportation: AVC Terms (1983); - International Transportation: CMR conditions in addition to AVC conditions; - Services payment is governed by TLN terms.