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Software for locking system management - Australia

Australia
2 Companies 0 Products

  1. INPROD SOLUTIONS

    Australia

    InProd moves beyond just configuration auditing, it takes the headache out of managing multiple complex Genesys environments. InProd solves the issues faced by large Genesys powered contact centres which utilise multiple environments.A critical component to be able to restore a service interruption is having the knowledge of what changes were performed within that Genesys environment. Support teams immediately know where to start their investigation, which drastically speeds up recovery time. With the use of InProd’s ‘Change Sets’ real change management for Genesys contact centres becomes possible. Packaging up changes and confidently moving them from Development to Production Replica then into Production. Managing the deployment process and roll back with easy and eradicate unnecessary costs and downtime caused by poor planning and human error.Due to the nature of contact center solutions, Software engineers spend a lot amount of time repeating manual configuration entries.

  2. COMMIT WORKS

    Australia

    Commit Works (formerly known as Fewzion) makes powerfully simple software that helps blue collar workforces manage their frontline processes, people, and equipment to get control and improve results. Until recently the closer you got to the 'coal face' the worse the management tools got. Commit.works is changing this with three tools: Frontline Planning and Scheduling (Fewzion), Short Interval Control (SIC) and Visual Management System(Visual ops). Using Our products you can plan both production and maintenance work in the one place along with all your people and equipment. With a good, adaptable plan you can then use touch screens to measure and manage the work as it gets done. We make all work and results visible across the site to help drive accountability and a performance culture

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