Markets - Import export

Help with compliance with European Union regulations for the marketing of nutritional supplements, beauty products or cosmetics

help you set up a market monitoring system for your marketed food supplements. Nutrivigilance is a tool for ensuring the long-term future of your business.

help you set up an appropriate system for monitoring your formulas on the market. Cosmetovigilance is a way of ensuring the long-term future of your business

support you in your efforts to bring your cosmetics to market

We deliver innovative HR sourcing solutions to find, attract and retain talents.

MARKET RESEARCH AND MARKETING Audits We conduct in-depth interviews with a panel of your customers (current and former). This process is mainly implemented face-to-face, based on an interview guide. We provide you with an in depth assessment and recommendations to increase your customers’ loyalty. Survey We help you or carry out client questionnaires either online, by telephone, face to face or by mail courrier. This is a quantitative type of collection, which can complement a qualitative audit. We provide you with a report on your strengths and weaknesses, with explanations given by the clients. We make a series of recommendations to improve client satisfaction. This can ideally take place in the form of barometre (annual or more rarely). Mystery visits CThis approach can help to understand which parts of the customer relationship need to be improved. We visit your shops or counters, call your customer relations centres, your after-sales services, based on an objective measurement.