NEW MEDIA SERVICES PTY LTD

We are a content moderation agency that combines the expertise of human moderators with the innovative and practical capabilities of AI. Get excellent results with flexible solutions that we can modify according to your business and end-user needs. Our content moderation service solutions come with a Reporting Feature and API integration. SOCIAL MEDIA & COMMUNITY MODERATION IMAGE MODERATION VIDEO MODERATION PROFILE MODERATION TEXT AND CHAT MODERATION WEB CONTENT MODERATION OUTSOURCING CONTENT MODERATION MADE BETTER WITH HUMAN & AI CAPABILITIES. With our hybrid moderation solutions, we help strengthen user trust in your brand, while you continuously enhance marketing strategies to generate more conversions and higher ROI.

NON-STOP CHAT & ENTERTAINMENT FOR END-USERS. Equip your business with multilingual capabilities, time-flexible services, cost-effective features, and inclusive background on all types of online chat services. Entertainment & adult text chat operators for online social networking & romantic engagements.Support chat operators to expand your customer help desk operations.Trivia chat operators for initiating insightful & thought-provoking conversations. MULTILINGUAL FLUENCY: Primary languages include English, French, Italian, and Spanish. Secondary languages supported are German, Japanese, Norwegian, and Portuguese. Globally competitive chat service. Sourcing for additional services available upon request. LIVE ONLINE OPERATOR PLATFORM (LOOP) Get full-scope chat solutions when paired with our text chat operators, Reporting functions, Live dashboard and multi-chat handling, Customized messaging with GIFs, emojis, and stickers.

Get streamlined user assistance with our customer support outsourcing services. Backed with revolutionary features, our expert support workforce ensures that you deliver high-end assistance to your clientele. CALL CENTER SUPPORT SERVICES - Flexible coverage, 24/7 availability, Innovative communication platform, Multilingual client support help desk. EMAIL SUPPORT SERVICES - Address multiple emails in real-time, User-centric email support, End-user safety & privacy and Email forwarder features and toll-free number for websites. LIVE CHAT SERVICES - Customizable on-page chat widget, Top-of-the-line chat handling capabilities (IM, Email, SMS), Augmented digital presence and Scalable live chat workforce.

Our top-notch image moderation service is well-positioned to handle and protect various online platforms from offensive and inappropriate images KEY FEATURES: - 24/7 coverage available - Employs human and AI moderation expertise - API Integration - As many as 6 batches of images moderated at a time - 10-second inspection & processing per image for AI - Moderate up to 1,000 content assets daily - Supports JPG/JPEG, PNG, BMP, & WEBP image formats - GIFs in a single frame or multiple frame images are supported - Easily adapts to client needs and directives - Multilingual human moderators - LOOP platform for optimum management of the moderation process - Reporting Feature and API integration. OUTSOURCING CONTENT MODERATION MADE BETTER WITH HUMAN & AI CAPABILITIES. With our hybrid moderation solutions, we help strengthen user trust in your brand, while you continuously enhance marketing strategies to generate more conversions and higher ROI.

Our top-notch video moderation service is well-positioned to handle and protect various online platforms from offensive and inappropriate videos. KEY FEATURES: - 24/7 coverage available - API Integration - Employs human and AI moderation expertise - Moderate videos in MP4, WMV, AVI, & MOV format. - Video accessible and readable by either HTTP or HTTPS is also accepted. - Reporting Feature and API Integration OUTSOURCING CONTENT MODERATION MADE BETTER WITH HUMAN & AI CAPABILITIES. With our hybrid moderation solutions, we help strengthen user trust in your brand, while you continuously enhance marketing strategies to generate more conversions and higher ROI.

Manage chats between users and uphold their safety and privacy. Check all text-based user content on your pages. ✔ Max. length of 200 words in a single asset or content. ✔ Only supports text in UTF-8 compatible format. ✔ Embedded links within the content will be treated as text. ✔ Non-English languages, emoticons, and hashtags are accepted.

We utilize web crawlers to get rid of threats to your brand’s credibility before it spreads. Put a stop to any attempts to exploit user trust and satisfaction on your website. URL must be valid and reachable by either HTTP or HTTPS.