Results for

Outsourcing of technical support - United Kingdom

14 Companies

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ONITEK SOLUTIONS LIMITED

United Kingdom

onITek Solutions Limited is a residential and business onsite IT support based in Borehamwood. Come in and see us or we offer a free call out service within a 15-mile radius for all of your tech needs. Whether it be a slow computer, lost files, a computer that won’t start, a network problem or even the desire to be able to turn your lights and heating on with your voice, we can help! We will come to your home or business and take care of all your technical needs quickly, efficiently and at prices that won’t break the bank. We run a strict no fix, no fee policy and all prices are quoted upfront and agreed before any work commences, for your peace of mind.onITek Solutions Limited are your one stop tech shop! At onITek Solutions Limited our specialists help people to save money by making their appliances last for longer. We can help with all manner of repairs and maintenance including: Computer/Laptop RepairPC Health CheckPC/Laptop/Tablet/Smartphone SetupSoftware Installations/ RepairSlow/Freezing/Dead ComputerComputer Startup/Boot Loop IssuesPrinter/Scanner/Peripheral Setup/TroubleshootingData Backup/RecoveryBusiness Continuity Disaster RecoveryIT SupportRemote Support packagesWebsite Design/Development/HostingHome Business/Business IT SupportResidential IT SupportAntivirus Prevention/Virus/Malware RemovalSmart Home SetupRing Doorbell InstallationPhilips Hue/Tuya/Nest/Hive/Alexa/WeMo/Google Home ConfigurationInternet/WiFi/Network Setup/ConfigurationReplacement PC’s - Home of the o
THE SAASY PEOPLE

United Kingdom

The SaaSy People provide 100% UK based fully managed, multi-channel outsourced customer support tailored for growing businesses, in a simple monthly format. We partner with businesses who are growing and want to ensure they continue to provide a consistently high level of support existing customers while attracting new customers. By partnering with us we handle all of their customer support enquiries via any channels they choose, at the hours they choose including full 24/7 support. This ensures their existing customer base retains a positive impression of their business and continue to be a satisfied customer. Very often growing businesses of all sizes neglect existing customers as they focus solely on acquiring new business, this causes existing customers to quickly become dissatisfied with service and then churn - losing the business revenue. Not only do we handle support enquiries, we also share our industry knowledge and best practice with our customers, quickly becoming their trusted advisor on how to support their customers. Often we implement additional channels for their customers to use for support, and also look to implement processes like CSAT (Customer Satisfaction) surveys to ensure the service we're providing is always the best it can be.
FUSION BPO SERVICES

United Kingdom

Fusion BPO Services INC is an international BPO company. Fusion BPO always assures in offering the highest level of efficiency. The company has over 6, 000 employees spread across 16 locations in 8 countries and has been operating for over 30 yearsTheir clients are of great renowned and span over many industries. The services provided by us are inbound call center and outbound call centers, tech support services and back-office services to name a few. Some of the other services we provide are: - Voice Process - Non Voice Process - KPO Services - Live Chat Support - Debt Collection Services - Automation Solutions - Quality Control Assurance - Work -at-Home Call Center Fusion is HIPAA Complaint and ISO 27001 furthermore we have received many awards and certifications, a member of NASSCOM and won the Most Impactful System Award by Global Workforce Management Forum. Fusion deliver to these industries: - E-Commerce - Education - Utility / Energy - Travel, Hospitality & Transportation - Financial Services - Telecommunications - Healthcare - Consumer Packaged Goods Fusion believes that the innovation and analytics will permit the optimisation of the BPO industry, and have developed the robotic process automation, machine learning, artificial intelligence and the chatbot to mention a few.
A1QA

United Kingdom

With more than 15 years in SQA business, a1qa is a 800+ strong independent software quality assurance provider helping companies all over the globe receive case-by-case solutions to improve the quality of the released software. Over 1, 500 completed projects reflect the company’s in-depth testing expertise in multiple industries like Software and Technology, Telecom, FinTech, eHealth, eLearning, Media, and many more. The company’s quality management system is certified to ISO 9001. Headquartered in Lakewood, Colorado, a1qa runs a dozen offices and testing labs in the UK, the Netherlands, and other countries over the world.
BUSINESS WORKFORCE SOLUTIONS

United Kingdom

One-Stop Solution to Cater All Your Outsourcing Needs. At BWS Resource Group, we offer a one-stop solution to outsource your software development, finance and accounts, BPO, and NOC Support departments to a team of highly qualified professionals. We also provide a complete variety of services in finance and accounts to lessen, classify and incorporate financial data that is significant to run a business compellingly. Our freelance accountants make sure to keep the balance between your business transaction and optimizing your funds. Our integrated business solutions help in vanquishing almost every challenge in the aspect of the business. Our services are majorly focused on providing unique solutions to add value to your business. We assure you of improved business efficiency, quality monitoring, and enhanced business performance.

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JERA

United Kingdom

The company JERA, is a Service Provider, which operates in the IT Services industry. It also operates in the Outsourced IT Support, outsourcing of technical support, Cyber Security, and Telecoms Services industries. It is based in Loanhead, United Kingdom.
MERCATUS

United Kingdom

With its professionals located across several delivery centers in Europe - Bulgaria and Ukraine and its headquarters in UK & Bulgaria, Mercatus enables its clients to achieve competitive advantages through, delivered on time, on budget, and in high quality IT resources, Sales Services & Customer Service Our core competence in areas of ITO & BPO Services and our Teams ready to deliver, are our most important assets. Our biggest advantage is a large pool of experienced IT engineers, developers & customer service agents, ready to join you in your digital journey. In ITO, our core competence is high-quality software development and our people are our most important asset. Our biggest advantage is a large pool of experienced IT engineers and developers, ready to join you in your digital journey. In BPO, we support a wide scope of services, with a high level of expertise in multiple languages. Our biggest advantage is a large pool of experienced support agents and consultants, ready to join you in your digital journey. ITO Services Delivery Software Outsourcing Services IT Recruitment & Relocation IT Staffing via Build Operate Transfer (BOT) IT Staff Augmentation - BODY & TEAM LEASING Dedicated Development Teams BPO Services Delivery Demand Generation & Revenue Growth B2B Lead Generation Digital Awareness LinkedIn Campaign Management & Automation Marketing Research & Surveys Customer Experience & Support Service Customer Care & Support Technical Support IT Help Desk
QUANTICATE

United Kingdom

Quanticate is a leading global Data-focused Clinical Research Organization primarily focused on the management, analysis and reporting of data from clinical trials and post-marketing surveillance. As Experts in Clinical Data, Quanticate provides high quality teams that offer efficient outsourcing solutions for clinical data management, biostatistics, SAS programming, statistical monitoring, medical writing and pharmacovigilance. Quanticate can offer study level support, functional service provision (FSP), strategic full data-services solutions or technical consultancy to meet the needs of pharmaceutical, biotechnology and device companies across the globe. Please visit the website at www.quanticate.com for further information and access to white papers.
MOVE MARKETING

United Kingdom

Move is a full service B2B marketing agency offering strategy, design, programming, PR/social and exhibitions as a turnkey package as well as the expert provision of more specialised managed solutions where required. At Move we focus on a narrow band of technical industry sectors and supporting medium to large companies within those sectors, primarily through integrated multi-channel support contracts which demonstrably drive client sales growth and enhance their brands. Clearly defined strategy and benchmarking are vital components of this offering as well as excellence in each of the service disciplines provided. Ultimately we often act as an outsourced marketing department for our clients, providing the insight and expertise needed to achieve transformational improvements in their marketing implementation. We build clients’ brands and reputations, develop their market positioning, help them engage with customers and generate their sales leads. Our approach is grounded in strategic excellence, which often means auditing and evaluating a client’s market position before recommending a clear and traceable way forward in the form of a long term marketing plan. This also ensures optimum allocation of budget with better benchmarking of progress and informed tactical adjustments along the way. Although we can work on any size of project we typically act as an extension of the client’s own marketing department, taking care of every aspect of the marketing effort.
CURA TECHNICAL LIMITED

United Kingdom

Cura Technical specialises in the provision of IT & MPS services throughout the UK, Ireland and EMEA to channel partners, and OEM’s systems integrators, outsourcers and facilities management providers, delivering a wide range of single source IT support solutions. We are committed to delivering technical support solutions that add unrivalled value to customers as well as achieving the fastest fix times. ISO-9001 accreditation and attainment of SAFE Contract ship substantiates this.Mission Statement“To develop long term relationships through the delivery of valued support to business.”Vision Statement“To become a major vendor independent supplier of ICT equipment maintenance and associated IT support services.”Our mission incorporates a commitment to and constant striving for quality and excellence in everything we do.This is reflected in the services we provide to our customers and the relationships we maintain with equipment manufacturers and strategic partners working with them to

HOOLEY BROWN LTD.

United Kingdom

Hooley Brown supports ambitious food and drink brands to develop and label new products. We make sure that each range and all products are compliant for sale - online and on-shelf - across all target markets worldwide. A dynamic regulatory consultancy, Hooley Brown offers outsourced management solutions.tailored to suit your needs - and just for the period of time you want that extra support. Working flexibly alongside your internal teams, we provide compliance management to inform your decision making. With access to experienced experts, you'll get the right skilled resources to eliminate knowledge gaps, ensure all necessary documentation is in order and prepare compliant labelling for product launches into new markets. Our outsourced managed compliance solutions are drawn from a broad menu of technical services including NPD and product specification validation, ingredient lists and nutrition information guidance, packaging translation into 200+ languages, adaptation of multilingual packaging artworks, and regulatory checks and approvals for labelling for 180+ markets.
LUMINA TECHNOLOGIES LTD

United Kingdom

Lumina Technologies provides IT Managed Services with the mission to deliver great service through great people doing great things. As IT Security experts delivering a world-class IT Outsourced Solution for professional services firms in Hertfordshire and London, we pride ourselves on helping CEOs sleep better at night. The team provides expertise in Technical Support, Cyber Security, Data Security, GDPR, IT Infrastructure Management, Disaster Recovery, IT Strategy and IT Asset Management.

CLOUDTECH24

United Kingdom

Award winning IT support provider, with super-fast response & embedded cyber security monitoring to protect your business. Outsource your IT systems to our highly-trained technical engineers and remove your it headaches so you can focus on running your business with our 24/7/365 helpdesk delivered from our Surrey & London office locations.
SOLUTION SUPPORT

United Kingdom

This year, Solution Support is celebrating it's 10th year in business and we're proud to say that each year we have grown in terms of both number of support engineers and number of businesses that we look after. Our team is made up of engineers, not salespeople - meaning that the person that answers your call or e-mail is the person that can provide the support you need. We pride ourselves on our core values - which are to be open and honest at all times with our customers and whoever you come into contact with at Solution Support will be Friendly, Capable and Professional. We only ever recommend products and services that are genuinely suitable for your business and all our solutions are tried and tested - so we know them inside out.

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Outsourcing of technical support - United Kingdom

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14 Companies